{"store":{"baseInfo":{"podcastTitle":"Conversations In The Blue Chair","slug":"satisfacts","podcastDescription":"ApartmentRatings & SatisFacts' bi-weekly multifamily industry podcast! Every episode, our hosts and subject matter experts, Lia Nichole Smith and Jennifer Carter, talk to real renters and industry professionals about the hottest topics in multifamily. Listen to hear what renters are saying about their living experience and interactions with onsite staff, and vice versa...likes, dislikes, wants, don't want, and much more!","podcastLogo":"https://deow9bq0xqvbj.cloudfront.net/image-logo/7226885/Podcast_Logo_No_Brands_Blue_1a.png","podcastShareLogo":null,"podcastUrl":"https://satisfacts.podbean.com","podcastCanSearched":false,"feedUrl":"https://feed.podbean.com/satisfacts/feed.xml","theme":"elegant","podcastDeepLink":"https://www.podbean.com/pu/pbblog-hcizy-6e4605","removePodbeanBranding":"no","brandingLogo":null,"timeZone":{"timeZoneId":5,"gmtAdjustment":"GMT-08:00","useDaylightTime":1,"value":-8,"text":"(GMT-08:00) Pacific Time (US & Canada)","daylightStartTime":"Second Sunday Of March +2 Hours","daylightEndTime":"First Sunday Of November +2 Hours","timezone":"America/Los_Angeles"},"podcastDownloads":null,"totalEpisodes":8,"showComments":true,"iOSAppDownloadLink":null,"customizeCssUrl":null,"androidAppDownloadLink":null,"showPostShare":true,"showLike":true,"author":"ApartmentRatings & SatisFacts","engagementStatsBaseUrl":null,"shareEmbedLink":"https://admin5.podbean.com/embed.html?id=pbblog-hcizy-6e4605-playlist","language":"en","sensitivitySessionExpireTime":3600,"podcastApps":[{"name":"Podbean App","link":"https://r4j68.app.goo.gl/?link=https%3A%2F%2Fsatisfacts.podbean.com%3Faction%3DopenPodcast%26podcastId%3Dpbblog7226885%26podcastIdTag%3Dhcizy&dfl=https%3A%2F%2Fsatisfacts.podbean.com&utm_campaign=pb_web&utm_source=podbean_web&utm_medium=dlink&imv=670&amv=530&isi=973361050&ibi=com.podbean.app.podcast&ipbi=com.podbean.app.podcast&apn=com.podbean.app.podcast","image":"https://d8g345wuhgd7e.cloudfront.net/site/images/admin5/podbean-app.png","title":null}],"components":{"base":[{"id":"MainStyle","val":"light"},{"id":"Font","val":"Avenir"},{"id":"SecondaryFont","val":"Avenir"},{"id":"PlayerColor","val":"#8fc31f"},{"id":"PlayerStyle","val":"player1"},{"id":"PlayerWave","val":"show"},{"id":"Favicon","val":null},{"id":"CookiesNotice","val":"hide"},{"id":"CookiesNoticeContent","val":"

Cookies Notice

This website uses cookies to improve your experience while you navigate through the website. By using our website you agree to our use of cookies.

"}],"home-header":[{"id":"HomeHeaderTextColor","val":"#000000"},{"id":"HomeHeaderBackgroundColor","val":"#ffffff"}],"page-header":[{"id":"PageHeaderTextColor","val":"#ffffff"},{"id":"PageHeaderBackgroundColor","val":"#868686"}],"episode-list":[{"id":"EpisodeListType","val":"simple-list"},{"id":"EpisodesPerPage","val":10},{"id":"EpisodeStats","val":"show"}],"navigation":[{"id":"NavigationFontColor","val":"#000000"},{"id":"NavigationBackgroundColor","val":"#e9e9e9"},{"id":"NavigationSearch","val":"show"},{"id":"NavigationLinks","val":[{"id":"Home","type":"Link","value":"/","text":"Home","subitems":[]},{"id":"Subscribe","type":"Link","value":"https://www.podbean.com/site/podcatcher/index/blog/PbvW7MuoduWK","text":"Subscribe","subitems":[]},{"id":"Profile","type":"Link","value":"https://www.podbean.com/user-2N2a5mSGEsEm","text":"Profile","subitems":[]}]}],"footer":[{"id":"FooterType","val":"Footer2"},{"id":"FooterFontColor","val":"#ffffff"},{"id":"FooterBackgroundColor","val":"#000000"},{"id":"FooterCopyright","val":"Copyright 2020 All rights reserved."},{"id":"SocialMediaLinks","val":{"facebook_username":"","twitter_username":"","instagram_username":"","youtube_username":"","linkedin_username":""}}],"customize-container1":[],"customize-container2":[]},"allLinks":[],"mainStylesDefaultSettings":null,"defaultCustomizeComponents":null,"scripts":["https://www.googletagmanager.com/gtag/js?id=UA-5072465-3","\n window.dataLayer = window.dataLayer || [];\n function gtag(){dataLayer.push(arguments);}\n gtag('js', new Date());\n\n gtag('config', 'UA-5072465-3',{'allow_enhanced_conversions':true});\n"],"metas":null,"appConfig":{"package":"com.podbean.app.podcast","app_store_id":973361050,"app_name":"Podbean","scheme":"podbean"},"customizeCss":null,"canEditCss":null,"enableJsCodeInCustomizeContent":false,"enabledIframeCodeInCustomizeContent":false,"sectionMaxCount":10,"enableEditorLink":false,"enableEditCookiesNotice":false,"siteRedirectToFeed":false,"podcatcherRssUrl":null,"showFeed":true,"showTopBar":true,"enableWebSiteLike":null},"backToListUrl":"/","tinymceLoaded":false,"listEpisodes":[],"userLikedEpisodes":[],"topBarIframeLoaded":false,"listTotalCount":0,"listTotalPage":0,"listPage":0,"listType":"all","listValue":"","listName":"","pageLoading":false,"apiBaseUrl":"https://satisfacts.podbean.com","apiCommonParams":{"t":"6623e123","clientSignature":"e39ebf293c2e204a0bfb5a7797f1d64b","u":null,"customizing":null},"apiCommonHeaders":{},"comments":[],"commentsTotalCount":0,"commentsTotalPage":0,"commentsPage":1,"commentEpisodeId":"pb14275275-dbndx","episode":{"id":"pb14275275","idTag":"dbndx","title":"Episode #8: Fake Reviews and Catfish Communities","logo":"https://deow9bq0xqvbj.cloudfront.net/image-logo/7226885/Podcast_Logo_No_Brands_Blue_1a_300x300.png","shareLogo":null,"largeLogo":"https://deow9bq0xqvbj.cloudfront.net/image-logo/7226885/Podcast_Logo_No_Brands_Blue_1a.png","previewContent":null,"content":"

Lia and Jennifer talk to real renters to find out how they determine the authenticity of community reviews.

Also, we discuss the epIQ Index - ApartmentRatings new renter experience and property management performance metric. Discover how the epIQ Index works and what you can do to easily improve your communities performance.

","publishTimestamp":1587420687,"duration":1572,"mediaUrl":"https://mcdn.podbean.com/mf/web/ckvvbh/Podcast_Episode_8_epIQ.mp3","mediaType":"audio/mpeg","shareLink":"https://admin5.podbean.com/embed.html?id=pb-dbndx-d9d2cb","likedCount":0,"deepLink":"https://www.podbean.com/ew/pb-dbndx-d9d2cb","transcriptUrl":null,"permalink":"/e/episode-8-fake-reviews-and-catfish-communities/","downloadLink":"https://www.podbean.com/site/EpisodeDownload/PBD9D2CBDBNDX","fallbackResource":null,"fallbackResourceMimetype":null,"downloadCount":0,"status":"publish","hasMoreContent":false,"chaptersUrl":null},"episodeShareLink":null,"deepLink":"https://www.podbean.com/ew/pb-dbndx-d9d2cb","playlist":{"episodes":[],"current":0,"start":0,"stop":0,"playing":true,"playerLoading":true,"playbackRate":1,"playbackRateIndex":1},"toasts":[],"confirm":null,"customizeEditorFormZIndex":999,"lastRequestTime":null,"validateChangesOnBeforeunload":true,"windowWidth":1000},"episode":{"id":"pb14275275","idTag":"dbndx","title":"Episode #8: Fake Reviews and Catfish Communities","logo":"https://deow9bq0xqvbj.cloudfront.net/image-logo/7226885/Podcast_Logo_No_Brands_Blue_1a_300x300.png","shareLogo":null,"largeLogo":"https://deow9bq0xqvbj.cloudfront.net/image-logo/7226885/Podcast_Logo_No_Brands_Blue_1a.png","previewContent":null,"content":"

Lia and Jennifer talk to real renters to find out how they determine the authenticity of community reviews.

Episode #8: Fake Reviews and Catfish Communities

Comments (0)